API Usage Policy

Effective Date: 15 July 2026

1. Access

API access is available to clients on Professional and Enterprise plans. All API calls must be authenticated using a valid API key issued by Droblet. API keys must be kept confidential and must not be shared or exposed in client-side code.

2. Rate Limits

PlanRequests / minuteRequests / day
Professional6010,000
Enterprise300Unlimited

3. Permitted Use

  • Submitting and retrieving customs declarations
  • Integrating with your ERP or TMS systems
  • Automating HS classification and compliance checks
  • Accessing reports and audit trails programmatically

4. Prohibited Use

  • Scraping or bulk-exporting data beyond your authorised scope
  • Attempting to reverse-engineer our AI models or algorithms
  • Sharing your API key with third parties without prior written consent
  • Using the API to submit fraudulent or sanctions-violating declarations

5. Contact

API Support: support@droblet.ai