API Usage Policy
Effective Date: 15 July 2026
1. Access
API access is available to clients on Professional and Enterprise plans. All API calls must be authenticated using a valid API key issued by Droblet. API keys must be kept confidential and must not be shared or exposed in client-side code.
2. Rate Limits
| Plan | Requests / minute | Requests / day |
|---|---|---|
| Professional | 60 | 10,000 |
| Enterprise | 300 | Unlimited |
3. Permitted Use
- Submitting and retrieving customs declarations
- Integrating with your ERP or TMS systems
- Automating HS classification and compliance checks
- Accessing reports and audit trails programmatically
4. Prohibited Use
- Scraping or bulk-exporting data beyond your authorised scope
- Attempting to reverse-engineer our AI models or algorithms
- Sharing your API key with third parties without prior written consent
- Using the API to submit fraudulent or sanctions-violating declarations
5. Contact
API Support: support@droblet.ai