Cookie Policy

Effective Date: 15 July 2026

1. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our platform.

2. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, authentication, and network management.

Legal Basis: Legitimate interest (no consent required)

session_id - Session management

csrf_token - Security protection

auth_token - Authentication

Functional Cookies

These cookies allow us to remember your preferences and provide enhanced features.

Legal Basis: Consent

language_preference - Language settings

theme_mode - Dark/light mode preference

dashboard_layout - UI customization

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website, helping us improve user experience.

Legal Basis: Consent

_ga - Google Analytics (visitor tracking)

_gid - Google Analytics (session tracking)

analytics_consent - Tracks consent status

Marketing Cookies

We do not currently use marketing or advertising cookies on our platform.

3. Third-Party Cookies

We use the following third-party services that may set cookies:

Google Analytics

Website traffic analysis and user behavior insights

Privacy Policy

Intercom

Customer support and communication

Privacy Policy

Stripe

Payment processing and fraud prevention

Privacy Policy

4. Cookie Consent

In compliance with EU Cookie Directive and GDPR:

  • We obtain your explicit consent before setting non-essential cookies
  • You can withdraw consent at any time through our cookie banner or privacy settings
  • Strictly necessary cookies do not require consent
  • Your cookie preferences are stored for 12 months

Legal Basis

Necessary for the performance of the service and website security.

5. How to Manage Cookies

Through Your Browser

Most browsers allow you to control cookies through settings:

Through Our Platform

You can manage your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or by visiting your account privacy settings.

6. Consent Withdrawal

You're in control of your cookie preferences — always. If you'd like to update or withdraw your consent, you can do so at any time by:

  • Clicking the "Cookie Settings" link in the footer of our website
  • Contacting us directly at privacy@droblet.ai
  • Updating your browser settings to block or clear cookies

Withdrawing consent will not affect any processing already carried out prior to your withdrawal. Strictly necessary cookies cannot be disabled as they are essential for the platform to function.

Cookie Retention Periods

Cookie TypeRetention Period
Session CookiesDeleted when you close your browser
Persistent CookiesUp to 12 months
Analytics Cookies24 months

7. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or for legal reasons. We will notify you of significant changes via email or through a notice on our website.

8. Contact Us

If you have questions about our use of cookies, please contact us:

Data Protection Contact: privacy@droblet.ai